Tan Hoang Linh Joint Stock Company will change / return goods and refund to customers in the following cases:
Products of Tan Hoang Linh Joint Stock Company delivered incorrectly with orders
Do you think the product delivered to you is not the right order? Contact us as soon as possible, our system will check if your item was sent wrongly. In that case, we will replace the item you requested (when available). Customers contact us by phone number: 0902.285.111 or by email: linhmaskvn@gmail.com.
Products bought but not satisfied
Buyers can return the goods when not satisfied within 7 days from the date of receipt, Tan Hoang Linh JSC will exchange the product for the customer. Products to be exchanged or returned must be products with no signs of being used and with their original stamps, labels and intact.
The purchased product is defective
Please check the product before making payment. In case the product is damaged during transportation, please refuse and return the product to Tan Hoang Linh Joint Stock Company. At the same time informing Customer Support Center 0902.285.111, Tan Hoang Linh Joint Stock Company will send you the replacement item.
Conditions of return time:
Within 7 days after receiving the goods. Product conditions:
– Goods with intact stamps, marks and no signs of use.
– There is a full range of accompanying documents (purchase invoices …) and accompanying gifts (if any).
– Customers bear shipping costs for exchange, return goods.
– In case the above conditions are not met, the right to change or return goods belongs to Tan Hoang Linh Joint Stock Company.